Privacy policy

Privacy Policy

Last updated: 6th April 2026

Unicomp Limited ("we", "us", or "our") operates this website and online store (the “Services”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website.

1. Data Controller

Unicomp Limited is the data controller responsible for your personal data.

Contact details:

  • Address: Unit 14 Bourne Enterprise Centre, Wrotham Road, Borough Green, Kent, TN15 8DG, United Kingdom
  • Email: sales@unicomp.co.uk
  • Telephone: +44 (0)1732 781 400

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns first.

2. How We Use Shopify

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your personal data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on secure servers behind a firewall.

Payments are processed through Shopify Payments or third-party payment providers. These providers process your payment data in accordance with their own privacy policies.

3. Personal Information We Collect

We may collect and process the following categories of personal data:

Information you provide directly:

  • Name, billing address, delivery address
  • Email address and phone number
  • Account login details (if applicable)
  • Payment details (processed securely via providers)
  • Order and transaction details
  • Communications with us

Information collected automatically:

  • IP address
  • Browser type and device information
  • Website usage data (pages visited, interactions)
  • Cookies and tracking data

Information from third parties:

  • Payment providers
  • Delivery and logistics partners
  • Analytics providers (e.g. Google)

4. How We Use Your Personal Data

We use your personal data to:

  • Process and fulfil your orders
  • Manage your account and relationship with us
  • Provide customer support
  • Improve our website and services
  • Send service-related communications
  • Send marketing communications (where permitted)
  • Prevent fraud and ensure security
  • Comply with legal obligations

We only process your data where we have a lawful basis to do so, including:

  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Consent (where required)

5. Sharing Your Personal Data

We may share your personal data with:

  • Shopify (platform provider)
  • Payment processors (e.g. Shopify Payments, PayPal)
  • Delivery and logistics providers
  • IT and service providers
  • Analytics and marketing partners

These parties only process your data on our instructions and in accordance with applicable data protection laws.

We may also disclose your data:

  • To comply with legal obligations
  • In connection with a business sale or restructuring
  • To protect our legal rights

6. International Transfers

Your personal data may be transferred outside the UK or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the UK or EU
  • Transfers to countries with adequate protection decisions

7. Data Retention

We retain your personal data only as long as necessary.

By law, we are required to retain certain information (including transaction data) for up to 6 years for tax and accounting purposes.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

9. Marketing Communications

You may receive marketing communications from us if you have:

  • Made a purchase
  • Requested information
  • Opted in to receive marketing

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

10. Cookies

We use cookies and similar technologies to:

  • Enable website functionality (e.g. shopping cart)
  • Improve user experience
  • Analyse website traffic
  • Support marketing and advertising

Some cookies are essential, while others require your consent.

You can manage your cookie preferences through your browser settings and, where applicable, our cookie banner.

11. Security

We implement appropriate technical and organisational measures to protect your personal data.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

13. Children’s Data

Our website is not intended for children, and we do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.